Computers, Phones, and Other Hardware

Employee Move, Add, and Change

• Move Add Change - New Hires, Transfers, and Terminations
• I Need a Contractor Account and Technology Access

Computer

• Questions and Tools for Working Remote
• I Need a New Computer or Other Hardware
• I Need Guest Account Access
• Frasch Computerized Classrooms with Auto-Login Profiles.
• My Browser Says myFranklin is Not Secure
• Technical Support and Equipment Requests during Work From Home Mandate

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WiFi and Network

• I Need VPN Access
• Using VPN
• Guest WiFi Access at Franklin University
• Franklin University WiFi
• Eduroam WiFi Access for on Other Campuses

A/V Equipment and Conference Rooms

• Airtame Laptop Access for Student Services 207
• SSC Meeting Pods
• Share Your Laptop Screen in any Conference Room
• Using Kramer VIA Presentation Software to Share Your Screen
• Franklin Conference Room Technology Directory
• Ross Auditorium Audio and Video Controls

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Printers

• I Need Printer Access
• Student Wireless Printing in the Library and Frash Lobby
• Secure Printing on HP Printers
• Printers Missing from the List of Available Printers
• Print and Toner Scammers

Mobile Phone and Services

• I Need a Mobile Phone or Hot-Spot