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  1. Franklin University Technology Support
  2. Computers, Phones, and Other Hardware

Computers, Phones, and Other Hardware

Employee Move, Add, and Change

  • Move Add Change - New Hires, Transfers, and Terminations
  • I Need a Contractor Account and Technology Access

Printers

  • I Need Printer Access
  • Student Wireless Printing in the Library and Frash Lobby
  • Secure Printing on HP Printers
  • Printers Missing from the List of Available Printers
  • Print and Toner Scammers

Computer

  • Questions and Tools for Working Remote
  • I Need a New Computer or Other Hardware
  • I Need Guest Account Access
  • My Browser Says myFranklin is Not Secure
  • Technical Support and Equipment Requests during Work From Home Mandate
  • Working from Home
See all 10 articles

WiFi and Network

  • I Need VPN Access
  • Using VPN
  • Guest WiFi Access at Franklin University
  • Franklin University WiFi
  • Eduroam WiFi Access for on Other Campuses

A/V Equipment and Conference Rooms

  • Franklin Classroom Technology Directory
  • Staff and Student Meeting Spaces with Social Distancing
  • Share Your Laptop Screen in any Conference Room
  • Using Kramer VIA Presentation Software to Share Your Screen
  • Franklin Conference Room Technology Directory
  • Ross Auditorium Audio and Video Controls
See all 14 articles

Desk Phone

  • I Need a New Desk Phone
  • Forward All Calls from My Desk Phone
  • Transferring with the Call Management System
  • Setup and Use of a Software Phone on Your Laptop
  • Using Desk Phones
  • How To Make International Calls
See all 7 articles

Mobile Phone and Services

  • I Need a Mobile Phone or Hot-Spot

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