Audience: Franklin University Faculty, Staff, and Students connecting to WiFi while on other campuses.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
Contents:
Installing and Configuring the GetEduroam Application (preferred method)
Installing and Configuring the Eduroam Cat Application
Manually Connecting to Eduroam
Faculty, staff, and students of Franklin University have access to eduroam Wi-Fi. Eduroam is a Wi-Fi network that spans across many university campuses. Therefore, members of Franklin University can use their Franklin account to access internet connectivity across campuses and when visiting other participating institutions. Access is available in thousands of locations across over 70 countries worldwide. For more information about eduroam, visit their website: https://www.eduroam.org/
Installing the Eduroam Mobile Application - GetEduroam
GetEduroam app for Apple, Android, and Windows.
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- Navigate to https://www.geteduroam.app and select the operating system download link that matches your device.
- You may also search for the “geteduroam” app published by SURF B.V. on Apple and Android stores.
- Once the app is installed and launched
- Search for “Franklin University”
- Select the user group you belong to and click Connect.
- Enter your credentials as prompted in the app, and it should assist you in the format based on the user group you previously selected.
- Search for “Franklin University”
You may use your Franklin email address or your shorthand Franklin username followed by @franklin.edu for staff, or @email.franklin.edu for students (e.g. doej1@email.franklin.edu, for student Jane Doe), and the password that logs you into your courses.
- On the final screen you will be prompted to Save the settings for eduroam wireless at which point it will automatically connect if in range.
Installing Eduroam CAT
The Eduroam CAT application can be used as a backup if issues with the GetEduroam app (explained above) is not working as intended with your device.
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- Navigate to https://cat.eduroam.org
- Click the blue “Click here to download your eduroam installer” link, pictured below.
- In the top right-hand corner, search for “Franklin University” or scroll until you find this selection.
- Select the user group that you belong to
- The website will do its best to auto-detect your device/operating system and suggest which installer/wireless profile to download. Otherwise, click the “Choose another installer to download” link and select the option that best suits your scenario. (Example, Windows 10 22H2)
- For some devices/operating systems, it will only generate a wireless profile with eduroam settings that you need to install on your device. Then, you enter your credentials for that profile.
- The blue lowercase “i” contains device-specific instructions on how to make use of the file you download
- Additional information may be below the large blue “eduroam” download button.
You may use your Franklin email address or your shorthand Franklin username followed by @franklin.edu for staff or @email.franklin.edu for students (e.g., doej1@email.franklin.edu for student Jane Doe), and the password that logs you into MyFranklin.
For other device types, a more traditional installer will be downloaded that walks the user through setup and credential input.
Manually connecting to Eduroam
To manually connect to Eduroam:
- If you see the "eduroam" wireless network show up on your device while visiting another campus, it is a more seamless experience to use this connection. Please keep in mind this network has limited access, so when you're on your home campus, be sure to connect to FranklinSecure instead. If you find that your device is remembering the eduroam connection and connecting to it by default on your own campus then you may need to tell your device to "forget" the eduroam network.
- Login on the eduroam network using your Franklin email address or your shorthand Franklin username followed by @franklin.edu for staff, or @email.franklin.edu for students (e.g. doej1@email.franklin.edu, for student Jane Doe), and the password that logs you into MyFranklin.
- The following will discuss setup for Android and iPhone devices:
- Android
- EAP method - PEAP
- Phase 2 Authentication - MSCHAPV2
- CA certificate - Trust on First Use
- Identity and Anonymous identity - The email address discussed in step 2
- Password - Your myFranklin password
- Once complete, you will be prompted to connect.
- iPhone
- Select the eduroam network to join and login with your Franklin credentials as mentioned in step 2. Click Join to proceed.
- Click Trust to finish connecting to the network.
- Select the eduroam network to join and login with your Franklin credentials as mentioned in step 2. Click Join to proceed.
- Android
- Personal devices: If you receive any warnings about certificates you will need to tell your device to Connect/Accept/Ignore/etc. the first time logging in. University devices should already have these certificates installed so you should not receive any warnings. If you do, then choose Connect/Accept/Ignore/etc.