Audience: Franklin members with active accounts.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
Disclaimer: We cannot guarantee success when using a hardware security token for MFA. The recommended method for best results using the Microsoft Authenticator app. To learn more about that application and our MFA best practices, please click here.
If you choose to set up a hardware security token for MFA, results may vary.
Topics
- What is a Hardware Security Token?
- What Hardware Security Tokens Can I Use?
- Initial Setup of the Hardware Security Token
- Signing in With Your Hardware Security Token
What is a Hardware Security Token?
A hardware token is a small physical security device—often looking like a compact USB flash drive or a keychain fob—that acts like a digital house key for your accounts. When you sign in, as a method of MFA, you plug the token into your computer or tap it against your phone, then touch a small sensor or scan your fingerprint to prove you are physically present. To access your account, you will need to be holding your physical token at the time of authentication.
What Hardware Security Tokens Can I Use?
Initial Setup of the Hardware Security Token
1. If this is your first time setting up MFA, you may be presented with this screen. If so, choose Other Options to find an option to setup a Passkey.
2. However, if you have already setup MFA before, you may need to navigate to https://mysignins.microsoft.com/security-info to add an additional MFA method.
3. Click on Add sign-in Method
3. Select Passkey. Do not select Hardware Token at this step.
4. Click Next.
5. Select Try using another device.
6. A new tab will open and a Windows Security prompt will appear. Select OK.
7. Select Security Key.
8. Click OK.
9. Click OK again.
10. Enter a new pin number of your choosing
11. The prompt will indicate to touch the physical button on your hardware security token.
[below: what the button looks like on our example hardware security token]
12. Click OK.
13. You will be redirected back to the Security Info page. Name the passkey to something of your choosing.
14. Your hardware security token method should display within your Security Info page as Passkey (Device Bound) with the manufacturer of your hardware security token listed to the right.
Signing in With Your Hardware Security Token
1. Navigate to your Franklin sign in page (my.franklin.edu, mail.franklin.edu, etc.)
2. Login with your username and password.
3. When prompted, select Security Key
4. Enter the Pin Number from your initial setup
5. You will be prompted to touch the button on the hardware security token.