Audience: Franklin University Faculty and Staff with questions about email banners from external sources.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
For best practices, please see the following video (staff or faculty log-in required to view): Click Here
As part of the University’s ongoing data security efforts, we use email message banners to mark messages sent from outside the Franklin University organization. These banners visually cue the recipient that the message is from an external sender and can also provide a stronger warning when there is a potential problem with a message such as the message’s sender not matching the name displayed on the message.
This general external sender banner is a reminder to handle links and attachments carefully especially when the sender is unknown:
The warning banner flags messages with an additional, heightened warning that the message properties appear suspicious:
Best practices when addressing any email: Click Here
For examples of recent phishing email attacks: Click Here
Wish to log a request with the Help Desk? Use your Franklin University username and password to login: Log A Request