Audience: Franklin University doctoral students.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
Licensed Account Access - Important Update
Zoom licensed accounts for doctoral students is a benefit that will be removed on 9.16.2026. Franklin University will no longer offer Zoom licensed accounts to doctoral students at that point. Doctoral students can continue to use basic/free accounts moving forward for attending class meetings.
Please download any Zoom cloud recordings you want to keep before September 16. After that time, cloud recordings associated with your Zoom account may no longer be available.
How to download your Zoom cloud recordings:
- Sign in to the Zoom web portal. https://franklin.zoom.us/profile
- Select Recordings & Transcripts from the left-side menu.
- Make sure you are on the Cloud Recordings tab.
- Find the recording you want to save.
- Open the recording to view the available files, or use the three-dot menu to choose Download All if that option is available.
- Save the downloaded files to a secure location on your computer or cloud storage.
If you do not need to keep any cloud recordings, no action is required. This change only affects Zoom cloud recordings connected to the Pro license; it does not remove files you have already downloaded and saved elsewhere.
If you have questions or need help locating your recordings, please contact the Help Desk.
Doctoral Research
If you were using Zoom for doctoral research, please keep in mind that you will continue to have access to Microsoft Teams for meetings and transcriptions moving forward. For more information about using Teams, please click here.