Audience: Franklin University Faculty and Staff wanting to request an employee addition, move or position transfer, or termination.
Disclaimer: The results and functionality of the following article only apply to the audience listed above. Account creation and activation is not guaranteed and may need to be approved.
Start the Process
New hire requests, employee position transfer requests, and termination requests, must be initiated through the Human Resources department. Please contact Human Resources (extension 6540) to initiate this process.
For new hires and transfers, once the process is initiated by Human Resources, the hiring manager will be contacted by an HR form to specify technology needs and setup instructions.
Moving Desks with No Position Transfer
If you have a desk move that doesn't require a position change, please contact The Facilities Department to schedule furniture setup/move.
The following form can be used to request the technology move:
https://servicedesk.franklin.edu/WorkOrder.do?woMode=newWO
Please give the Help Desk a 48 hour heads up prior to the move.
Accessing Terminated Employee Data
If you have an employee in your department that is leaving/has left and data is needed from their OneDrive account, local computer, or email account:
1. Contact the former employees manager.
2. Have that manager contact the Help Desk to request this access including business justification.
https://servicedesk.franklin.edu/WorkOrder.do?woMode=newWO
3. Please note that if the user has left the University already, data integrity cannot be guaranteed. Requesting this access prior to employee's end date is preferred. If you request access after the termination process has started, data may already be lost and non-recoverable.