Audience: Franklin University's FranklinWORKS Marketplace Members with an Active Coursera Subscription.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
To cancel an active Coursera Subscription, please follow the directions below:
1. Login into FranklinWORKS Marketplace: https://www.franklin.edu/franklinworks-marketplace. Select DASHBOARD.
2. Select MANGE SUBSCRIPTION tab, then select MANGE SUBSCRIPTION button as shown below.
At this point, you will be routed to Stripe, which handles the payments for the FranklinWORKS Marketplace. To cancel the active subscription, completion of the cancelation will need to take place within the Stripe customer portal. This is done to ensure all active subscriptions are cancelled completely.
If you run into any issues during the cancelation process, please contact our support team at: FWMarketplace@franklin.edu
If you only wish to un-enroll for a course, but do not wish to cancel your subscription, please click here for directions.