Audience: Franklin University staff, faculty, and students using on-campus desktop computers.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
Along with the recent upgrade of most on-campus computers to Windows 11, the experience of opening Office applications has changed from prior configurations.
- For classroom computers, this step will need to be taken each time you log in.
- This may change in the future for classroom computers, but is necessary for the time being.
- For conference room computers, this step only needs done if you haven't accessed Office on that computer before. However, with the upgrade and maintenance of conference room computers, this may need to happen from time to time as computers are reset.
1. If met with this screen, please click the Sign in or Create Account button.
2. Next, you will need to enter your Franklin University email address and press Next.
Staff and Faculty Format:
Student Format:
3. You will likely not be asked for your password at this point as the computer will recognize your login, thus bypassing the need to enter your university password when accessing Office applications. However, you will be met with a prompt for multi-factor authentication (MFA).
To understand more about MFA, please click here.
Wish to log a request with the Help Desk? Use your Franklin University username and password to login: Log A Request