Audience: Franklin
University.
Disclaimer: The
results and functionality of the following article only apply to the audience
listed above.
If you are on the phone with a Help Desk technician and being asked to enter a session code, click here to enter that code.
The Franklin University Help Desk uses a remote screen sharing software called Zoho Assist.
To learn more about Zoho Assist, click here (additional information at the bottom of the linked page).
For detailed instructions about starting a Zoho Assist session with a technician, click here.
If you are in need of a remote support session with a Help Desk technician, please give us a call. Our hours and contact information can be at helpdesk.franklin.edu.