Submitting a Testing Request through Online Test Administration

Audience: Franklin University faculty teaching courses in Canvas.
Disclaimer: The results and functionality of the following article only apply to the audience listed above. 

Topics

1. Log in to the Online Test Administration Website
2. Viewing Proctor Information
3. Submitting a New Test Request

General Overview:

Students will be required to submit proctor information through their course website.  This form is located under the Proctored Exams module in Canvas titled "Student Proctored Exams".

NOTE: The Testing Center will approve and deny all proctors, but you are able to view the status of a student’s proctor as well as view the proctor’s information provided.

1. Log in to the Online Test Administration website

To access OTA, you will first need to log into your MyFranklin account. Navigate to franklin.edu/myfranklin, then log in with your University username and password.

After login, there will be a dark blue menu bar on the left side of the screen. One of the links listed will read “Online Test Admin”; click this link to access OTA.

This is the most direct way to access the Online Test Administration. If this does not work for any reason, you can try navigating via the direct link as well: https://forms.franklin.edu/onlinetestadmin/login. Please contact the Testing team for assistance if you experience any difficulty logging in.

2. Viewing Proctor Information

Before submitting a test request, you can check the proctor statuses of all your students by clicking on the “Test Details” tab.

• Make sure that the course in which you wish to view the proctor status is highlighted in dark grey. This will allow you to view only the students enrolled in that particular course on the left.
• In the “Courses I Teach,” section, you are able to view all of the test requests you have submitted by clicking the arrow on the drop-down box.

*NOTE - Status is color-coded to show you where a student is in the process of selecting a proctor.     Red- means a student hasn’t submitted proctor information    
Yellow- means the student is waiting for the SLC to approve    
Green- means that the proctor is approved

By clicking on the details button next to a student’s name, you can view the information the proctor provided on their survey.

• Here you can review the credentials of your students’ proctors.
• If there is ever a time when you feel there is a discrepancy with a proctor, please contact the Testing Center so we can assist you and the student.

Below is the screen that appears after clicking on the details button.

• The proctor’s contact information is on the left side of the screen.
• Proctor survey responses are on the right side.
  • A green check means they answered yes to the question.
  • A red check means they answered no to the question.

3. Submitting a New Test Request

To submit a test request, make sure you are in the “New Test Request” tab to begin the process.

• Instructor & Course Information
  • The first screen asks for your contact information.  Everything that has an asterisk beside it must be completed.
  • Fill in the necessary information and click “Next.”

            You can view your progress on the left side bar.

• • • The dark blue highlighted section shows the stage you are in of the test request process.

• Exam Information
  • Add in the start and end dates to administer your exam.
    • A calendar pops up for you to easily select the day you wish the exam to start and end.

• Also type in the testing time limit.
  • This is listed in hours both in the request and on the coversheet that is provided to our proctors.
    • Decimal points and fractions are accepted

• Permitted Materials
  • This is where you can specify all the materials you allow your students to use while testing.
    • There has to be a check mark in at least one box to continue through the test request process.
    • If there are no materials permitted check the last box on the list.
      • If you selected no materials, after clicking next you will skip through a screen and be directed to the “Test Return Method.”
  • If you check calculator, textbook, or note sheet you will be directed to the “Permitted Materials Detail.”
    • This allows you to be more specific on the type of calculator, note sheet and/or textbook the students are allowed.
  • Once you have checked the correct box (es) click “Next.”

• Permitted Materials Detail
  • Textbooks
    • Simply type in the title and edition in the box.
    • Only click “Add New Textbook” if you are permitting more than one textbook for your students.
  • Calculator
    • Select from graphing, non-graphing and any.
  • Note Sheet
    • Select the note sheet you wish to allow your students to bring with them for testing.
  • Click “Next.”

• External Exam Link Information
  • If your proctored exam is hosted on a platform outside of Canvas, or if you need to include any additional instructions about how the exam is administered (including any external passwords), it can be included here.
    • If extensions have been set prior to the start of the exam, please include this information here as well!

•  Submit Request
  • On this screen, you can add additional comments and submit your request.
  • In the Additional Comments text box, add anything you think is necessary for the Testing Specialists to know when processing your test request.
    • Ex: an extension that was granted prior to the testing window opening.
  • Once completed, click Submit.

            Once submitted, a screen should pop-up to let you know that your request has been submitted successfully.  You will receive a test request number for your reference if you need to contact the Testing Center with any discrepancies. To ensure timely processing of your test request, please submit a request no later than 5 business days prior to the opening of your exam window

            Please contact the testing team (testing@franklin.edu) with any questions or concerns regarding your test request. 

Wish to log a request with the Help Desk? Use your Franklin University username and password to login: Log A Request