Audience: Franklin University students with active university accounts.
Disclaimer: The results and functionality of the following article only apply to the audience listed above.
Microsoft Teams is a collaboration and messaging tool provided with your Franklin University Office 365 service. This article will outline the basics of getting the Teams client installed on your computer or mobile device, and will get you acquainted with the basics of how to use Teams.
Contents
- Installing the Teams Client
- What is Microsoft Teams?
- Sign In and Get Started with Teams
- Chat and Share Files in Teams
- Collaborate in Teams
- Start Chats, Calls, and Meetings
- Scheduling and Recording a Meeting in Microsoft Teams
Installing the Teams Client
PC/Mac: Navigate to the following website and click the link appropriate for your operating system: https://teams.microsoft.com/downloads
iOS: Download the Teams app from the App Store: https://aka.ms/iosteams
Android: Download the Teams app from the Play Store: https://aka.ms/androidteams
What is Microsoft Teams?
You can find a short into video about Teams and its features at the following link: https://support.office.com/en-us/article/video-what-is-microsoft-teams-422bf3aa-9ae8-46f1-83a2-e65720e1a34d?ui=en-US&rs=en-US&ad=US
Sign In and Get Started with Teams
Sign in to Teams
-
Start Teams.
-
In Windows, click Start
> Microsoft Corporation > Microsoft Teams.
-
On Mac, go to the Applications folder and click Microsoft Teams.
-
On mobile, tap the Teams icon.
-
-
Sign in with your Office 365 username and password.
Note: Teams is a part of Office 365, so you need an Office 365 Business or Enterprise license to use it. For details, see How do I get access to Microsoft Teams?

Chat and Share Files in Teams
Start a new conversation with a person or group
-
At the top of the app, click New chat
.
-
In the To field, type the name of the person or people you want to chat with.
-
In the compose box, say what you have to say and click Send
.
Reply to a conversation
Channel conversations are organized by date and then threaded. The replies in threads are organized under the initial post so it's easier to follow multiple conversations.
-
Find the conversation thread you want to reply to.
-
Click Reply, add your message, and click Send
.

Have fun with emoji, memes, and GIFs
Express yourself and impress your classmates!
-
Click Sticker
under the box where you type your message, then pick a meme or sticker from one of the categories.
The Sticker catalog contains a wide variety of customizable stickers and memes—you can even upload your own! Check out Emoji
for smiley faces and GIF
for animated GIFs.
Share a file
Sometimes words aren't enough, and you need to post a file to a channel conversation.
Tip: Teams works particularly well with Microsoft Office documents.
-
In your channel conversation, click Attach
beneath your compose box.
-
Select a file, click Open, and then Send
.
You can always see all the files you post to a channel by going to the Files tab.

Collaborate in Teams
@mention someone
An @mention is like a tap on the shoulder—a way to get someone's attention in a channel conversation or a chat.
-
In the compose box, type @, then type the first few letters of the person’s name. You can also @mention entire teams and channels.
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Select the person. Repeat for as many people as you want to @mention.
Each person you @mention gets a notification in their Activity feed. Check for a red circle next to Activity right now to see if someone has @mentioned you!

Stay on top of things
Notifications let you know when someone @mentions you, likes something you’ve posted, or replies to a thread you started. The Activity feed helps you stay on top of all your notifications.
-
Click Activity
.
-
Feed shows you a summary of everything that's happened in the channels you follow.
-
Click Filter
to show only certain types of notifications such as @mentions or likes.
-
Select Feed > My Activity to see a list of everything you've been up to lately in Teams.
-

Search for messages, people, or files
Searches cover your entire organization—all the channels that you're part of.
-
Type a phrase in the command box at the top of the app and press Enter.
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Select the Messages, People, or Files tab.
-
Select an item in the search results. Alternatively, you can click Filter
to further refine your search results.

Start Chats, Calls, and Meetings
Please view the video at the link below for information on starting chats, calls, and meetings in Teams
Start Chats, Calls or Meetings
Scheduling and Recording a Meeting in Microsoft Teams
For more information, please click here.
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